20 February 2010

I'm Sorry: The Prompt Apology

Most people hate having to say, "I'm sorry," when they have made a mistake. But at the internship site, a simple apology is nothing to fear!

It's not a matter of expecting interns to make errors. It's a matter of being tolerant if interns make errors. Because the internship is a learning experience, this tolerance is almost always kinder than a response to an error-prone employee.

Of course, the intern should strive for error-free work. But if a mistake is made, the next best thing to being error-free is being apologetic. Always report mistakes immediately and offer to remedy the situation if that is possible. The prompt reporting will impress your mentor. In fact, prompt reporting practically makes up for the error!

The content on this blog is not offered as legal advice or guidance. Consult your college, advisor, or internship supervisor for help with issues surrounding internships. © 2008 Mary Bold, PhD, CFLE. Dr. Bold is a co-author of the book Reflections: Preparing for your Practicum or Internship, geared to college interns in the child, education, and family fields. More about Dr. Bold can be learned at www.marybold.com

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